Terms of service

This website is operated by Hey Vibe. Throughout the site, the terms “we,” “us,” and “our” refer to Hey Vibe. Hey Vibe offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and you have given us your consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and may involve:

  • Transmissions over various networks; and

  • Changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, without express written permission from us.

The headings in this agreement are for convenience only and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon without consulting more accurate, complete, or timely sources.

We reserve the right to modify site content at any time, but have no obligation to update any information. It is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities, subject to return or exchange only according to our Refund Policy.

We make every effort to accurately display product colors and images, but cannot guarantee your monitor's display is accurate.

We reserve the right to:

  • Limit sales of products to any person, region, or jurisdiction.

  • Limit quantities of any products or services.

  • Discontinue any product at any time.

  • Modify product descriptions or pricing without notice.

We do not warrant that the quality of products or services will meet your expectations, or that errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse any order placed with us. We may limit or cancel quantities purchased per person, household, or order, including orders with the same customer account, payment method, or shipping address.

If we make a change or cancel an order, we may notify you via email or billing details provided.

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your information to complete your transactions.

See our Refund Policy for more details.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, over which we have no control.

You agree that we provide access “as is” and “as available” without warranties or endorsement. We are not liable for any use of optional third-party tools.

Use of these tools is at your own risk. You should ensure you approve of the terms of any third-party providers.

Future services and features will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, and services may include third-party materials.

Third-party links may take you to websites not affiliated with us. We are not responsible for their content, accuracy, or practices and will not be liable for any damage or issues related to third-party websites.

Please review third-party policies before engaging in any transactions. Complaints or questions should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, or materials—whether online, by email, or otherwise—you agree we may use them at any time without restriction.

We are not obligated to:

  • Keep comments confidential;

  • Pay compensation; or

  • Respond to any comments.

We may remove or edit content we determine is unlawful, offensive, or violates these Terms.

You agree your comments will not violate third-party rights or contain unlawful, abusive, or harmful content. You may not use a false email address or mislead us or others.

You are solely responsible for your comments and their accuracy.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, offers, and availability. We reserve the right to correct these at any time without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes;

  • To solicit others to perform unlawful acts;

  • To violate any regulations, rules, laws, or local ordinances;

  • To infringe upon our intellectual property or others’ rights;

  • To harass, abuse, insult, defame, harm, or discriminate;

  • To upload malicious code or viruses.

Violation of these prohibitions may result in termination of your use of the Service.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free use of our service.

You agree that from time to time we may remove or cancel the service without notice.

Your use of the service is at your own risk. The service and all products and services delivered to you are provided “as is” and “as available,” without any warranties, expressed or implied.

In no case shall Hey Vibe, its directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, or claim arising from your use of any service or product.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Hey Vibe and its affiliates, employees, and agents from any claim or demand, including legal fees, arising from your breach of these Terms or your violation of any law or rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain enforceable.

SECTION 16 - TERMINATION

These Terms are effective unless terminated by either you or us. You may terminate at any time by notifying us or ceasing use of the site.

We may also terminate this agreement at any time without notice if you fail to comply with these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.

SECTION 18 - GOVERNING LAW

These Terms of Service and any agreements shall be governed by and construed in accordance with the laws of the jurisdiction in which Hey Vibe operates.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time at this page.

We reserve the right to update, change, or replace any part by posting updates to our site. It is your responsibility to check our website periodically.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@heyvibe.co.